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Information about the Cubase SL / SX 3.1.2 update
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Steinberg Announcements
Information & News


Joined: 11 Oct 2005
Posts: 71
Location: Hamburg, Germany

PostPosted: Tue Jan 16, 2007 3:58 pm    Post subject: Information about the Cubase SL / SX 3.1.2 update Reply with quote

Dear valued customer,

We announced on this forum that we would be releasing a final maintenance update to our 3rd generation Cubase applications, namely Cubase SX3 and Cubase SL3.

At the time, our assessment of our development resource capacity indicated that we would be able to include the release of this final maintenance update in our product release roadmap.

Unfortunately, an internal development resource planning review has now ascertained that we had underestimated the development resources required for the continuing work on timely introduction of 64-bit versions of our products.

The planning review has also ascertained that we are unable to issue a final maintenance release for Cubase SX/SL without being forced to dramatically delay release of new 64-bit versions of the 4th generation of Cubase, which are essential to our long-term development goals.

As a result, Steinberg will not release the Cubase SX/SL 3.1.2 update, and Cubase SX/SL 3.1.1 will remain the final version of these products. We wish to apologize to our customers who have been waiting for this final update, and hope for your understanding.

Sincerely yours...
Your Steinberg Team
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lordaudio
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PostPosted: Tue Jan 16, 2007 4:25 pm    Post subject: Reply with quote

unbelievable....
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Mauri
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Joined: 12 Jan 2005
Posts: 1836
Location: Australia (joined august 2002)

PostPosted: Tue Jan 16, 2007 4:29 pm    Post subject: Reply with quote

Next.............will Steinberg ever finish C4?
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george682
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Joined: 06 Jan 2005
Posts: 195
Location: Ireland

PostPosted: Tue Jan 16, 2007 4:36 pm    Post subject: Reply with quote

Dear valued customer

That's a laugh for a start.

There is no way that I will upgrade to C4 after all this waffle.

Regards,

George
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reglerschieber
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PostPosted: Tue Jan 16, 2007 4:46 pm    Post subject: Reply with quote

Quote:
Dear valued customer,


the valued is a joke, or ?
All you want from us, is our money.
You knew this at the time you wrote that there would be an update.
Youe are cheating your customers and you are liears.

Not one single penny more from me to steinberg.
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shanabit
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Joined: 07 Jan 2005
Posts: 1393

PostPosted: Tue Jan 16, 2007 4:53 pm    Post subject: Reply with quote

Try this:http://www.sawstudio.com/

Hes HONEST

C4 is my LAST stop, no more cash from this guy

Kept us HANGIN for 15 Months!!!!!!!!!!!!!!!!!!!!!!!!!

And people complain about DIGI ????
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OSX 10.5.8, Mac G5 Dual 1.8, 3 Gig RAM, Steinberg MR816X


Last edited by shanabit on Tue Jan 16, 2007 5:00 pm; edited 2 times in total
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NaughtyHill
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PostPosted: Tue Jan 16, 2007 4:56 pm    Post subject: Reply with quote

Goodbye........

Shame on you
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JoePaz
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Joined: 01 Jul 2006
Posts: 1

PostPosted: Tue Jan 16, 2007 4:58 pm    Post subject: Reply with quote

The arrogance of this company never ceases to amaze me. I already own C4, so this really doesn't affect me, but I'll certainly never purchase a Steinberg product again. I have plenty of other alternatives to choose from. It was a flat out lie when they promised an SX3 update, and I can't support a company that lies to their customers.
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resident
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PostPosted: Tue Jan 16, 2007 5:04 pm    Post subject: Reply with quote

Steinberg you lost a customer....... i was customer since Cubase VST and untill a year back very happy with you as DAW developer. That has changed.

I can not describe how i feel cheated............. and i do regret that i have supported you with buying legal versions all that time.


*knuf* whole steinberg.



Goodbye.
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Rendelius
Member


Joined: 15 Nov 2005
Posts: 217

PostPosted: Tue Jan 16, 2007 5:14 pm    Post subject: Reply with quote

Dear valued Steinberg,

You made another company happy. The one that will sell me my next sequencer.

I regret every cent I paid you for your products. I really hope you will cease to exist as a company.
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Zargon the Serial Number
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Joined: 24 Jan 2006
Posts: 61

PostPosted: Tue Jan 16, 2007 5:24 pm    Post subject: Reply with quote

Like I said:

Zargon the Serial Number wrote:
pixie wrote:


It is just hard for me to believe they would postpone the release of the update just to *quiz* us off.
I know, it's a weakness. I tend to give everyone the benefit of the doubt (if that's correct English) and try not to judge if I don't have all (or most of) the facts.


Point is that they know that the majority of people who would consider an upgrade to C4 will do so without a final SX3 upgrade and thus it doesn't make good business sense to devote resources to SX3 fixes.

They've had over a year to fix and test this update, but instead they prioritised C4.

Why?

Because they'll lose a tiny number of users by not fixing SX3, whereas they'll make a significant amount of money by releasing C4.

They haven't not released the SX3 update to p i s s us off, they've not released it because it makes zero busniess sense to release it.


Bye-bye S t e i n b u g .
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mashedmitten
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PostPosted: Tue Jan 16, 2007 5:26 pm    Post subject: Reply with quote

I can't believe this!!!

Surely they must have some fixes as they've been working on this for so long. Why can't they give what they have?

By giving nothing, it kind of looks like they NEVER STARTED on the update and have been stringing users along all of this time. What other conclusion can be made?

Although I run LE, I feel for everyone who has been waiting for this update to hit. This is definately not the way to treat loyal users.

As a show of solidarity, the C4 upgrade I was planning after the next update won't happen EVER. There's no way I'm spending money to have something like this happen to me. I'm so *KLONKIN* *QUIZZED* right now and I'm not immediately affected!!!

Since I know posting it in the Lounge will just get locked...

NOW I KNOW I WAS WRONG!!! Cool
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Zargon the Serial Number
Junior Member


Joined: 24 Jan 2006
Posts: 61

PostPosted: Tue Jan 16, 2007 5:27 pm    Post subject: Reply with quote

Mauri wrote:
Next.............will Steinberg ever finish C4?


Almost certainly!

After-all, it's their flagship seque...er...hang-on...SX3...C4...

*flashback to SX3 being the flagship sequencer*

...er...Sonar?

Confused
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NaughtyHill
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PostPosted: Tue Jan 16, 2007 5:45 pm    Post subject: Reply with quote

mashedmitten wrote:
By giving nothing, it kind of looks like they NEVER STARTED on the update and have been stringing users along all of this time. What other conclusion can be made?



Now that's an interesting look on things. Laughing
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texx
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PostPosted: Tue Jan 16, 2007 5:49 pm    Post subject: Reply with quote

I think you'll find the 32 bit platform going the way of Atari pretty soon. I hear the sound of decks being cleared. Either for development or destruction. If it's development I hope they throw some good trade up deals to the SX3 users.
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Preben Trads
Junior Member


Joined: 06 Jan 2005
Posts: 18
Location: Denmark

PostPosted: Tue Jan 16, 2007 5:56 pm    Post subject: Re: Information about the Cubase SL / SX 3.1.2 update Reply with quote

Steinberg Announcements wrote:

Sincerely yours...
Your Steinberg Team


Sincerely NOT yours anymore..
Preben Trads
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rdolmat
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PostPosted: Tue Jan 16, 2007 5:57 pm    Post subject: Reply with quote

Quote:
Dear valued customer,


Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Laughing Boo hoo! Applause Applause

Where's that Samplitude store.... Think
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Cabbage
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Joined: 06 Jan 2005
Posts: 317
Location: Malmö

PostPosted: Tue Jan 16, 2007 6:02 pm    Post subject: Reply with quote

Probably they noticed that C4 was crap (or was it VST3 that messed it up?), so now everyone is buzy trying to patch that up, and get a N4 ready for whatever date they have promised. Letting us know at this point in time is unbelievebly unprofessional.

Steinberg are really stumbling on ever step. I can appreciate why they prefer saying nothing to nobody.

Petter
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coachz
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Joined: 08 Nov 2006
Posts: 2431

PostPosted: Tue Jan 16, 2007 6:04 pm    Post subject: Reply with quote

Microsoft has taught them that it's much more profitable to keep changing the name of the product (win98, xp, vista) that it is to fix it and just get upgrade fees.
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arimus
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Joined: 06 Jan 2005
Posts: 546

PostPosted: Tue Jan 16, 2007 6:06 pm    Post subject: Reply with quote

Hmmm... would Magix be interested in setting up a group crossgrade for SX users...
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rdolmat
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PostPosted: Tue Jan 16, 2007 6:09 pm    Post subject: Reply with quote

tiari wrote:
Hmmm... would Magix be interested in setting up a group crossgrade for SX users...


Think
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Normandyrocks
Member


Joined: 06 Jan 2005
Posts: 341
Location: Slidell Louisiana

PostPosted: Tue Jan 16, 2007 6:09 pm    Post subject: Reply with quote

While this is definately unfortunate, at least they had the guts to come forward with it! I'm sure they knew it would not be recieved very well here. I get from some of the Long time users here that Steinberg used to be a company that made great products and had great support because they did it for the love of doing it! The sad reality that the time it spends to do what you would really want to do often cannot keep a company in the black. If that were not true then steinberg would own YAMAHA!! ok, overstatement, but they would at least not be owned by anyone. I can think of several other companies that were leaders in the industry for their vision and inovation, but because that doesnt necessarily keep a company profitable they are now owned by bigger companies who mangage their finances and other aspects to keep them profitable and the original vision of the company rarely survives intact. Mackie and Alesis come to mind and I know there are many more! I guess in the bigger picture it is better than the companies going belly up!!
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headlands2
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Joined: 16 Jan 2005
Posts: 481

PostPosted: Tue Jan 16, 2007 6:10 pm    Post subject: Reply with quote

Wow.

I didn't think my confidence in Steinberg could be undermined any more, but there you have it...it is. I, too, will start looking at other sequencers. Damn, I bought my new system all for Cubase 4, because I thought things might get better.

All I can say is, it had better get better. Judging solely from this thread, they have lost a bunch of customers right off the bat. They will lose another longtime customer here if C4 is not met with a maintenance update in the very near future. Looking towards the future of the company is acceptable and necessary for any business, but keeping customers satisfied is of equal importance. Even though C4 still lacks some professional features that I personally would be greatly aided by in my work, C4 is acceptable, though in need of refinement and improvement in some areas. The two things that keep them from being a company that satisfies their customers is the lack of updates, and communication.

I don't mean to sit here and whine and cry, but this news is clearly not a good indication of where Steinberg is headed as a "pro" company.
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Cubase 5.5 (64 bit), ADK Custom DAW: Supermicro X7DAL-E Mobo, Dual Xeon Woodcrest 2.33gHz dual core, Windows 7 Professional 64 bit , XFX 7300 Video Card, 8 gig reg. RAM, (2) UAD-1 Card, UAD-2 Quad, Lynx L22 Sound Card, Seagate: 1 Ultra ATA drive, 1 SATA Drive, 1 SATA II Drive, G-Drive Firewire Drive

Lots o' plug-ins and VSTi's, no cracks of anything...
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tyronehowe
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Joined: 06 Jul 2005
Posts: 288
Location: Cirencester, UK

PostPosted: Tue Jan 16, 2007 6:14 pm    Post subject: Reply with quote

texx wrote:
I think you'll find the 32 bit platform going the way of Atari pretty soon.


Hi Texx

What do you define as “pretty soon”? My experience is that changes of technology take a long time to bed in and become mainstream – look how long it took for XP to become fully accepted and used.

... although .... I'm sure you’re right about the 64 bit stuff!

Tyrone Howe
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negativeinjury
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Joined: 11 Jan 2005
Posts: 2358
Location: Getting rained on in Dublin. Looking for an excuse to move to Sweden...

PostPosted: Tue Jan 16, 2007 6:18 pm    Post subject: Re: Information about the Cubase SL / SX 3.1.2 update Reply with quote

Steinberg Announcements wrote:
Dear valued customer,

We announced on this forum that we would be releasing a final maintenance update to our 3rd generation Cubase applications, namely Cubase SX3 and Cubase SL3.

At the time, our assessment of our development resource capacity indicated that we would be able to include the release of this final maintenance update in our product release roadmap.

Unfortunately, an internal development resource planning review has now ascertained that we had underestimated the development resources required for the continuing work on timely introduction of 64-bit versions of our products.

The planning review has also ascertained that we are unable to issue a final maintenance release for Cubase SX/SL without being forced to dramatically delay release of new 64-bit versions of the 4th generation of Cubase, which are essential to our long-term development goals.

As a result, Steinberg will not release the Cubase SX/SL 3.1.2 update, and Cubase SX/SL 3.1.1 will remain the final version of these products. We wish to apologize to our customers who have been waiting for this final update, and hope for your understanding.

Sincerely yours...
Your Steinberg Team




Shocked

-Fergal
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--

Cubase.net, Tuesday Oct 09, 2007:

Freddie H: I will crossgrade
bM3w: So what are you crossgrading to?
John Purser: Photoshop?



Cubase.net, Tuesday Jan 22, 2008:

GHOST777: I repeat...... D E F R A G I N G .......will destroy your composition!!!
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Gerold Slama
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Joined: 06 Jan 2005
Posts: 156
Location: Aschaffenburg, Germany

PostPosted: Tue Jan 16, 2007 6:27 pm    Post subject: Reply with quote

I cite myself from a thread i started yesterday (english C4 forum)
http://www.cubase.de/phpbb2/viewtopic.php?t=65359&sid=fbcb2fc164d96fe9c9c94b2f77344549


Gerold Slama wrote:

dear STEINBERGians, if you want me to buy C4 you have to meet 4 requirements

1. finalize SX3
2. free C4 demo
3. resource usage comparision chart
4. name local assurance company covering loss of dongle


1. finalize SX3
Release final bugfix soon. Proof you're a reliable and performant vendor.

.....


No more comment.
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dada
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PostPosted: Tue Jan 16, 2007 6:39 pm    Post subject: Reply with quote

Oh Well !!!

It's going down the hill ...
If I'd have had any respect left, I'd lost it now ...

I have to work with SX3, as V.4 doesn't support DX, anymore.
So I need SX3 to work as advertised ( timestretch, mixer following selection, etc. etc. ) !
At least the basic stuff needs to be fixed !

Here in germany, software with severe bugs, that will not be fixed, can be returned.
Even 2 years after purchase !

One of my two SX3 copies will go back immediately !
The other, if I can find a replacement ...

Not good !

bye, Jan
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mashedmitten
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PostPosted: Tue Jan 16, 2007 6:48 pm    Post subject: Reply with quote

I don't understand why you guys aren't saying...

You must have something after supposedly working on it for so long, why aren't you giving us what you have?
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aftermath
Senior Member


Joined: 06 Jan 2005
Posts: 1151
Location: The Netherlands

PostPosted: Tue Jan 16, 2007 6:49 pm    Post subject: Reply with quote

Why not release the update as a "beta" you know the "use at you own risk" kind of thing?

I mean... it happened before, why not now?
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PGF
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Joined: 07 Jan 2005
Posts: 260
Location: Sweden

PostPosted: Tue Jan 16, 2007 6:51 pm    Post subject: Reply with quote

I'm curious on how many man-hours were spent on this vaporized update - it's interesting to note that this investment in time (and hence money) plus the accumulated badwill could be priority-dropped to nonexistance. I'm so tired of this ubiquitous trend of rushing software releases, then leaving them to die in order to meet the deadline for the next release...it's a shame, really.
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